Careers

Come work with us

Founded with family values, that remain as true today, as they were in 1978, the Cornish Holiday Cottages team look forward to meeting you.

Cornish Holiday Cottages is a small, holiday letting agency, managing around 80 holiday homes in the Falmouth and Helford River area. Our small team of six operate out of our office/shop front in the centre of Mawnan Smith village, the heart of the area we cover.

Our little team are a close knit bunch, who look out for each other and enjoy our time together, so much so that we installed a lovely kitchen and meeting space, where we often enjoy nutritious, plant based team lunches together and there’s options to work out/do yoga together if that takes your fancy too.

With the right place to stay, holidays are made. It’s something Ruth Austen knew when she set up this business in 1978 and something we swear by today. We pour over each property in our portfolio, making sure it ticks all the boxes so we can find the right fit for each guests’ holiday habits. We’re human (and dog centred), we care about the natural landscape and our big blue seas. Proudly B Corp certified, we take care of our people, our community and of course, our silent stakeholder, the planet. If you want to be part of something small with a big heart then we would love to hear from you.

Finance Executive

Part-time (approximately 15 – 22.5 hours per week), Flexibility with hours over Monday to Friday

£26,325 pro rata

The brief
Are you self-motivated, conscientious, and exceptionally organised? Do you have a good head for numbers and excellent customer service skills? We’re looking for a part-time Finance Executive to manage our clients’ monthly accounts and assist with our internal business accounts.

Who are we?
Cornish Holiday Cottages is a small, holiday letting agency, managing around 85 holiday homes in the Falmouth and Helford River area. Our small team of six operate out of our office in the centre of Mawnan Smith village, the heart of the area we cover.

Our little team are a close-knit bunch, who look out for each other and enjoy our time together, so much so that we installed a lovely kitchen and meeting space, where we often enjoy nutritious, plant based team lunches together, and there’s options to work out together if that takes your fancy too.

With the right place to stay, holidays are made. It’s something Ruth Austen knew when she set up this business in 1978 and something we swear by today. We pour over each property in our portfolio, making sure it ticks all the boxes so we can find the right fit for each guests’ holiday habits.

Small, independent and proudly B Corp certified, we’re human (and dog centred) and we care deeply about our community, the natural landscape and our big blue seas. If you want to be part of something small with a big heart then we would love to hear from you.

Main responsibilities:

Client Accounts (Property Owners & Guests):

• Prepare and manage monthly/annual statements for property owners to reflect holiday home income and expenditure
• Process owner payments, deducting agreed fees and expenses.
• Reconcile booking platforms (e.g. Anytime, Airbnb) with owner reports.
• Managing credits, debits, cancellations and compensation from a fiscal perspective, (often on a case by case basis)
• Resolve financial queries from property owners and guests.
• Ensure accurate tracking of guest payments, refunds, and deposits.
• Reconciliation of the client bank and card processing accounts on a weekly basis.

Office Accounts:

• Manage day-to-day bookkeeping, including data entry, bank reconciliations, and invoice processing.
• Process supplier payments and staff expenses.
• Assist in preparing management accounts and financial reports.
• Monitor cash flow and assist in budget tracking.
• Preparation and submission of quarterly VAT returns
• Assist with annual accounts preparation and liaise with external accountants as needed.

Skills & Experience Required:

• Experience working in an Accounts environment with financial responsibilities.
• Proven experience in a similar role (preferably in property, hospitality, or holiday letting sectors).
• Strong understanding of bookkeeping and accounting principles.
• Proficient in Xero or similar cloud-based accounting systems.
• High level of accuracy and attention to detail.
• Proficient in all Microsoft applications, especially Excel.

Desirable:

• AAT / ACCA / CIMA certification or working towards it (not essential but a plus)
• Previous experience of working in a holiday home agency

Please send a copy of your CV and cover letter to melanie@cornishholidaycottages.com.

Cornish Holiday Cottages is committed to encouraging equality, diversity and inclusion in all aspects of its business and eliminating unlawful discrimination. We believe in creating a working environment that respects and values the diverse backgrounds, experiences and perspectives of our employees, owners, guests and all stakeholders.

Job Type: Part-time

Pay: From £13.50 per hour

Expected hours: 15 – 22.5 per week

Additional pay:

• Performance bonus

Schedule:

• Monday to Friday

Work Location:

• In person

Application deadline: 05/06/2025

Operations Support Assistant

Location: Mawnan Smith/Falmouth and a 10 mile radius
Salary: From £25,000 pro-rata, negotiable depending on experience + benefits & £150 per on-call weekend, plus additional £20 an hour for each issue that requires involvement, over and above the first 10 minutes, plus mileage
Job Type: Seasonal Part-Time, April to October (approx. 15 hours per week + 2 weekends a month on call (when induction/training has been completed).

The Brief
Are you someone who takes pride in maintaining high standards, solving problems quickly, and delivering exceptional customer service? Do you enjoy managing a diverse range of tasks, from property inspections to liaising with guests, property owners and trades. We’re looking for an Operations Support Assistant to join our small but dedicated team at Cornish Holiday Cottages. This is a key role in assisting with overseeing the housekeeping and maintenance operations of our local holiday homes, ensuring they are kept in excellent condition.

What You’ll Be Doing:

• Assisting with the coordination of the housekeeping provision for our portfolio of Falmouth and Helford River holiday homes, ensuring they meet our high standards of cleanliness and comfort for our guests/owners.
• Conducting regular property inspections, identifying potential maintenance issues, and managing the resolution of any problems that arise.
• Responding to emergency situations outside of normal hours, ensuring prompt action to minimise disruption to our guests.
• Liaising with our office team to communicate issues, updates, and requirements for each property.
• Building and maintaining positive relationships with our holiday home owners, providing them with regular updates and addressing any concerns or maintenance needs.
• Collaborating with housekeepers, tradespeople, and contractors to ensure that all maintenance work is completed to a high standard.

What We’re Looking For:

• Exceptional organisational skills with a keen eye for detail.
• Ability to handle multiple priorities and work efficiently in a fast-paced environment.
• Strong problem-solving abilities, particularly in managing maintenance issues and responding to guest/owner concerns.
• Excellent communication skills, with the ability to liaise effectively with housekeepers, guests, and property owners.
• A proactive, can-do attitude with the ability to work independently and as part of a team.
• A full driving license and access to a vehicle for property visits.
• Previous experience in property management, hospitality, or a related field would be advantageous.
• Confident with Microsoft applications and project management tools such as Asana and Trello.

Who are we?
Cornish Holiday Cottages is a small, holiday letting agency, managing around 85 holiday homes in the Falmouth and Helford River area. Our small team of six operate out of our office in the centre of Mawnan Smith village, the heart of the area we cover.

Our little team are a close knit bunch, who look out for each other and enjoy our time together, so much so that we installed a lovely kitchen and meeting space, where we often enjoy nutritious, plant-based team lunches together, and there’s options to work out together if that takes your fancy too.

With the right place to stay, holidays are made. It’s something Ruth Austen knew when she set up this business in 1978 and something we swear by today. We pour over each property in our portfolio, making sure it ticks all the boxes so we can find the right fit for each guests’ holiday habits.

Small, independent and proudly B Corp certified, we’re human (and dog centred) and we care deeply about our community, the natural landscape and our big blue seas. If you want to be part of something small with a big heart then we would love to hear from you.

Why Join Us?

• Competitive salary and benefits.
• A supportive team culture that values collaboration and wellbeing.
• The opportunity to make a real impact in a small, heart centred company.
• If you’re ready to take on a varied and exciting role and help us maintain our coastal holiday homes, we’d love to hear from you!

To Apply
Please send your CV and a brief cover letter to melanie@cornishholidaycottages.com or contact us for more information.

Job Types: Part-time, Temporary

Contract length: 5 months

Pay: From £12.60 per hour

Expected hours: 15 per week

Schedule:

• Every weekend
• Weekend availability

Application question(s):

• Full Driving License
• Work Location: In person

Application deadline: 23/05/2025

 

Self-employed Housekeepers

With our expanding portfolio, Cornish Holiday Cottages are seeking experienced self-employed holiday home housekeepers to provide a high standard cleaning service.

What are we looking for?

We seek experienced housekeepers who take pride in their work, have excellent attention to detail and will have the dedication to ensure that properties are kept to the highest of standards.

You are organised, personable and take pride in being a part of creating happy holidays for the guests at Cornish Holiday Cottages.

Details

This role is required for Friday and Saturday work in the Falmouth and Helford River area. Your own transport is essential and the rate of pay will be dependent on your experience and the responsibilities involved.

Applications by email to  – hello@cornishholidaycottages.com