The Brig

Reviews

• Ann Rides - October 2024
  The Brig is a beautifully appointed property, very comfortable and excellently equipped . Private off road parking in designated space . Conveniently situated for shops restaurants and pubs . Lovely views from the terrace which overlooks the river. The property was spotlessly clean on arrival even down to fresh flowers , milk and biscuits . We had a great holiday at the Brig . Thank you .
• Pat Simpson - September 2024
  Well equipped, perfect for a couple, excellent terrace for leisurely breakfasts. Perfect location for walking to Falmouth's great pubs and restaurants. On site parking is a bonus.
• Beverley Bridges - September 2024
  The apartment was stunning, views were stunning and the girls in the office were always super helpful and super friendly. We will definitely be returning.
• Anon - August 2024
  Lovely apartment, maybe some cushions for the steamer chairs ,a little TLC on the patio Short of hanging space, Lovely and clean first class equipment. Would book again
  Response

  Thank you so much for your feedback! We're delighted to hear that you enjoyed your stay and found The Brig well-equipped, for exploring Falmouth. We appreciate your thoughts regarding the cushions for the steamer chairs and will feed this back to the owner. We will ask our housekeeper to keep an extra eye on the patio. We're also glad you found everything was clean and tidy. We hope to welcome you back for another stay! Many thanks, Sarah and the team at Cornish Holiday Cottages
• Jo Lowndes - April 2024
  I love the Brig, especially the balcony. You can relax and watch the ferry and the boats all day if you want! It's special!
  Response

  Thank you for sharing your love for the Brig! It’s a truly fantastic spot to watch Falmouth harbour's lively comings and goings. We're delighted to hear you had such a special experience and look forward to welcoming you back for another memorable stay soon. All our best, Sarah and the Cornish Holiday Cottages team.
• Anon - July 2023
  The only downside was the settee think a new one would be beneficial it was abit uncomfortable
  Response

  Thank you for your review, we are sorry to read that you found the sofa to be slightly uncomfortable, this has recently been refurbished. We hope that you will stay with us again in South Cornwall in the future. Sending kind regards from all of us at Cornish Holiday Cottages.
• Anon - July 2023
  Patio area was very tired. Well equipped, clean, lots of little extras and central to Falmouth. Parking was very misleading and difficult, the advertisement should have clearly stated parking was only for a small to medium car. We would not of booked this property had we been made aware of the parking before booking
  Response

  Thank you for your feedback of your stay at The Brig. As stated on the property description online, the parking space has room for one small/medium car. We appreciate your words regarding the patio area, this has now been fed back to the owners, and we are sending our maintenance team to give the patio a freshen-up. It is wonderful to read that you felt the apartment was central, well-equipped, and clean, and hope that you will stay with us again in the future.
• Anon - June 2023
  Comfy clean with amazing views
  Response

  Thank you for your kind five-star review of your recent stay at The Brig in Falmouth. We are so pleased that you had a comfortable stay and that you enjoyed the views of the harbour. Kind regards from all of us at Cornish Holiday Cottages.
• Anon - April 2023
  Unfortunately this was not as good as we had hoped. Although the apartment was immaculately clean, and from the back area the views were amazing, in fact, quite stunning as Falmouth estuary is. From the first night it was very noisy as it is near a pub and constant drunken people wandering past and shouting and breaking bottles in the high street. Added to that the heating was on and kept clicking all night long so my husband and I hardly got any sleep. The second night was practically the same so by Monday we were both very very tired and as this was meant to be a special 50th wedding anniversary time for us, we decided that we could not cope and went home on the Tuesday to regain our energy and finish our anniversary week.
  Response

  Thank you for reviewing your recent stay at The Brig. The team and I are extremely sad to hear of your experience, and that the apartment didn’t live up to your expectations, especially as we know that this was a special occasion. As The Brig was in a location close to your original property choice we felt it would be a great option as it benefits from the same beautiful harbour views. Whilst we have never previously received a noise complaint at The Brig it is a central town property and for that reason, there is always the possibility that this can occur. We are grateful for your feedback regarding the loud heating and we would have loved to help remedy the situation during your stay.We encourage guests to always call us with queries such as this so we can look at the programming or send someone to take a look if needed. Sending kind regards from Cornish Holiday Cottages.
• Margaret Crawford - October 2022
  Excellent property. Good location. Much easier parking than other Packet Quays properties. Generous heating. Good shower. Very comfortable bed. Sofa a bit lumpy and minimalist furniture but all in all very good.
  Response

  Thank you for your positive feedback on The Brig. We are delighted you enjoyed your stay there. Best wishes from all of us at Cornish Holiday Cottages
• Anon - August 2022
  Nice compact apartment at one end of the high street, car park is secure and fantatix. Good view of harbour from deck area. Appreciated the milk and tea. Bathroom and under the bed could do with a deeper clean.
  Response

  We are pleased to read that you enjoyed the apartment and the added benefit of its parking space. If you have some photos to share of the cleaning matters you mention then please send these on. We have been to inspect The Brig following your review and found the standards of cleaning to be high so we are sad to read that this was not your experience. We do wish we had been able to address any areas that had fallen short while you were staying. Please do always notify us, as we are here on hand, 24/7 to attend to any issues, no matter how small. High standards are very important to us and on the few occasions where they fall short we do ask to be made aware during your stay so that we can send the housekeeping team back to rectify. During our inspection, we did feel the rug needed a refresh so this has been replaced. We really hope you will stay with us again. Best wishes from the Cornish Holiday Cottages team.
• Janet Hall - July 2022
  The apartment was very good but the instructions for washing machine would of been helpful also could do with a clothes airer
  Response

  We are so pleased that you enjoyed the apartment and are grateful for your feedback regarding the washing machine. We are sorry that you found it difficult to use and have chatted to the housekeeper to ensure these instructions are available. Best wishes from all of us at Cornish Holiday Cottages.
• Anon - July 2022
  This is a lovely apartment for 2 people with a balcony overlooking Falmouth Harbour and beyond. Everything was perfect apart from the smell in the shower room. We thought this probably came from a vent pipe which needed fixing.
  Response

  Thank you for your kind review of The Brig. I can see we investigated the smell you mentioned but were unable to find a fault and concluded the smell was from the outside air rather than a problem in the property. We will of course continue to monitor. We hope to welcome you back to stay with us again. Kind regards from the team at Cornish Holiday Cottages.
• Anon - June 2022
  Beautiful apartment in a great location in Falmouth. The bed and linen is so comfortable it was difficult to leave. We both felt so relaxed by the end of our holiday. Our morning coffee on the terrace is a memory we will cherish. Highly recommend.
  Response

  Many thanks for finding a moment to send us such a positive review of your most recent stay at The Brig in Falmouth. We are all so pleased that you had a relaxing and comfortable stay in our harbourside abode - morning coffees on the terrace sound idyllic! We look forward to welcoming you warmly back to Cornwall in the future. Kind regards from the team at Cornish Holiday Cottages.
• Anon - May 2022
  Comments stated in previous question.
  Response

  Many thanks for your kind review of The Brig and for your Feefo feedback. We look forward to warmly welcoming you back to Cornwall in the future. Best wishes from all of us at Cornish Holiday Cottages.
• Anon - May 2022
  Mattress and sofa not comfortable / lack of instructions for appliance usage / decor needs update / patio needed clean..
  Response

  Many thanks for finding the time to send us a review of your stay at The Brig. We are sorry to read that you found the mattress and sofa unsatisfactory for your needs. The current guests find the bed to be comfortable but we acknowledge that mattress preferences are subjective. The sofa is from Loaf, who pride themselves on being the ‘comfiest, snuggliest in town’. We appreciate your feedback regarding the cleanliness of the patio, our window cleaner, and pressure washing service providers have been behind schedule due to illness but we will make this a priority to resolve. We will furthermore review the appliance instructions following your observation. Kind regards from all of us at Cornish Holiday Cottages.
• Anon - March 2022
  The property was in the perfect location, just a few minutes walk from the town and all it had to offer. It was spotlessly clean and exactly like the online photos. The bed was extremely comfortable and the terrace offered stunning views of the harbour. Unfortunately, Storms Eunice and Franklin meant we couldn’t take full advantage of this, but it didn’t detract from our wonderful stay! We had no Wi-Fi for the duration of the stay, which Melanie tried her best to resolve, ordering a new router, which although didn’t benefit us, I’m sure would have been useful for subsequent visitors. I could quite happily have stayed longer at the Brig and would definitely like to stay there again on our next visit to Falmouth!
  Response

  Thank you for finding the time to write us this kind five-star review of your stay at The Brig in Falmouth. It's a pleasure to read how perfect you found the location and that the property met your expectations. It is a delight to know you enjoyed the harbour views and hope that during your next stay you will enjoy it with blue skies. We are so grateful for your patience regarding the Wi-Fi and can confirm this has now been resolved. We very much look forward to welcoming you warmly back to Cornwall in the near future. Best wishes from all of us at Cornish Holiday Cottages.
• Anon - November 2021
  Excellent property with a beautiful view.
  Response

  Thank you for finding the time to send us through this glowing five-star review of your stay at The Brig. We're so pleased that you enjoyed the property and we quite agree that the view is beautiful! Kind regards from all of us at Cornish Holiday Cottages.
• Elizabeth Brown - September 2021
  Fantastic location with a decked area looking out over the estuary towards Flushing and St Mawes. Ideally placed in the town of easy access to all the restaurants and pubs as well as the ferry piers and shops. The apartment was stylish and comfortable and very well equipped.
  Response

  Many thanks Elizabeth for taking the time to review The Brig. We are delighted that you enjoyed the views, the location, the design and comfort. Very best wishes from us all at Cornish Holiday Cottages