Victoria Quay 2

Reviews

• Jane - May 2025
  It is the view that sells it for us. The apartment is clean and has everything you need. The location is convenient.
  Response

  We’re delighted you enjoyed the apartment and, of course, the incredible waterside view, it’s a special one. We hope your stay was relaxing and memorable, and we’d love to welcome you again. Best wishes, Sarah and the team at Cornish Holiday Cottages
• Anon - April 2025
  A beautiful location - and a well-equipped comfortable apartment
• Peter HOLLLEY - March 2025
  A very nice touch having flowers plus milk and biscuits to welcome us . The weather was more than we could have wished for.I would like to suggest there was a list of DOCTORS in case of an emergency and may be Taxis.
• J G Stephenson - February 2025
  The accommodation is perfectly situated, fitted with all necessary appliances and kitchen ware. It is always found to be clean and well prepared. The secure parking is a welcome addition. It's proximity to the town and it's amenities is second to none. The bedrooms, though small, are more than adequate for a holiday stay. The reliable support of the friendly and knowledgeable Cornish Holiday staff is both reassuring and an added bonus. One to return to time and time again, as indeed we have.
• Natalie Clarke - January 2025
  This is a really nice property. The sea comes up to the back steps. Easy access down to the quiet beach. So close to town. Parking for 2 cars. Comfortable and quiet apartment.
  Response

  Thank you Natalie for your fantastic review. A special treat to watch the ebb and flow of the tide from your lounge and balcony. We are glad you enjoyed another relaxing stay. Kindest wishes to you, Emily and the team at Cornish Holiday Cottages
• Peter Van.Der.Meule - September 2024
  Shower over a bath is very difficult for people with even limited disabilities.
  Response

  Thank you Peter for reviewing the apartment. We hope you were able to relax and enjoy your holiday. We’re sorry to hear that the bath shower was challenging to access. For your next stay, feel free to give us a ring or send an email. We’d be more than happy to help find an alternative property. We have a couple of similar sea view apartments nearby with walk-in showers for easier access. Kind regards, Sarah and the team at Cornish Holiday Cottages
• Mark - June 2024
  Nice accommodation with an uninterrupted view of the water and the boats. Good array of kitchen equipment. Nice balcony with steps down to the beach/water. The information needs updating as bath towels are provided. Main bed whilst very comfortable is a little big for the room. We’d happily come back.
  Response

  Thank you very much Mark for your feedback. The view really is something special and some of our guests have even seen seals swimming past the balcony. Thank you for letting us know, we must have updated this straight away as I can see all the information is now up to date. We hope you will be back to stay with us again. Best wishes from all the CHC team.
• Anon - June 2024
  Although the apartment was very nice, the furniture was very uncomfortable for us, the backs of the chairs were very low and offered no support, unfortunately we both came home with neck and back ache, also we didn’t really seem the need for such a large bed in the main room, there was no room to move around it and the door wouldn’t open properly. The position on the waterside is lovely and being on the ground floor was great. It’s also nice to have secure parking very near by.
  Response

  I am sorry to hear that you did not find the new love seats and L-shaped sofa comfortable. When we refurbished on behalf of the owners, we chose the seatings to give a more relaxed, contemporary vibe. They are quite deep and the backs are fairly low, designed for proper lounging back. I think we can overcome this by purchasing some additional big cushions for those that like to sit more upright. I personally have a bad back and find the settee good for me, but I appreciate we are all different. So we will adapt and hope that gives everyone the option to use the additional cushions to find their level of comfort. I chose the bed as it is a tried and tested, very comfortable bed that many people call up to find out where we got it from. I agree it is quite large, however we find many of our customers want the flexibility and comfort that a 6ft, super-king, zip and link bed provides. I am delighted that you found Victoria Quay 2 to be very nice, well appointed and with handy parking. You can't get much closer to the sea can you?! Please do come again and we will do more to make you comfortable. Please also remember that we are on hand 24/7 for your convenience, so don't ever suffer in silence. Best wishes, Emily and Team - Cornish Holiday Cottages
• John Stephenson - February 2024
  The property is very nearly perfect, especially in its newly renovated state. The only slight downside is the comfort of the furniture which scores highly on aesthetic, but less well on homely comfort
  Response

  Thank you so much for taking the time to give us a four-star review! We're glad the refurbishment at Victoria Quay 2 looks good. We like to provide the best possible service to all our customers, but we understand that everyone's preferences are different. All the best wishes, Sarah, Cornish Holiday Cottages
  Response
• Anon - June 2023
  Victoria Quay is in an ideal location just at the top of the high street. It is right on the waters edge with steps from the balcony leading down to the water/sand depending on the tide. At least 3 superb pubs/ restaurants are in easy walking distance for food. The property is a ground floor flat in a prestige development built in the mid 1980s, it has recently been refurbished with what looks like a new kitchen. The king size bed is comfortable (didn’t try the others!) and the showers are fine. The balcony is in the shade from about midday and has great views across the water to Flushing, as does the lounge. The only issue we have is parking and would have taken off 1/2 a star for this, 2 places are provided, both under cover and are designed for smaller 1980,s cars, I have a CX5 and couldn’t manoeuvre into one, the other was ok, it was a double, however if the other party had wanted to park it would not have been possible. Would definitely recommend it and would go back again.
  Response

  Many thanks for finding the time to write us such a glowing five-star review of your recent waterside stay at Victoria Quay 2. We are delighted to read of your happy stay in south Cornwall and that you enjoyed the property’s recent updates which have been a labour of love and we too are delighted with the results. The parking at Packet Quays is always a little challenging and we do let all our guests know that it is only suitable for small to medium-sized cars as the car park was built in the 80s when cars were much smaller. We are really pleased to read you would stay with us again. Sending best wishes from all of us at Cornish Holiday Cottages.
• Anon - June 2023
  It was lovely last year in this apartment and it was even more fabulous this year as it had been completely redecorated. Fantastic venue right on the harbour where the sea comes up almost to your window. Super view of the boats and watching the yachts with their huge spinnakers was just. joy. Very well equipped and comfortable venue.
  Response

  Thank you for finding the time to write us such a glowing five-star review of our stay at Victoria Quay 2. We are delighted to read that you found the apartment to be fabulous and that you enjoyed the brand-new decor. We quite agree that the location and harbour views are fantastic and are very pleased to read that you enjoyed watching the yachts from your comfortable view point. We look forward to welcoming you warmly back to Cornwall again in the future. Best wishes from all of us at Cornish Holiday Cottages.
• Anon - December 2022
  As per other reviews a little tired in places but the fantastic view and price more than make up for this. Very comfortable and cosy. Convenient as it's on the ground floor and very close to the town centre. Also has two secure under cover parking spaces.
  Response

  Thank you for finding the time to write us such a kind review of your recent stay at Victoria Quay 2. We are delighted to read that you found the property to be cosy and comfortable and that you enjoyed its central location. We are grateful for your feedback regarding the pricing and decor, we will take this point into consideration when conducting our updates. Kind regards from all of us at Cornish Holiday Cottages.
• Glyn Jones - June 2022
  Great view and good parking but facilities need TLC . Door to balcony very grubby and glass cracked to one side, also lock to balcony broken. It would be easy to lock yourself out. No instructions for boiler or means of ventilation in bathrooms as windows did not open. Double bed mattress sags in the middle and duvet and pillows worn and lumpy, Conflicting instructions about refuse disposal and no recycling for holiday lets. It would have been useful to receive position confirmation of security deposit not being used and to be asked for feedback sooner than 3 weeks after return.
  Response

  I am pleased to hear you enjoyed the fabulous harbour view from Victoria Quay 2 and the parking. I have taken all your comments on board and we are attending to the matters you raised. The balcony glass is not a quick fix though as the entire set of windows will have to be replaced which is a major winter job, requiring scaffolding and major investment. We have had it checked and it is believed to be safe. We do have an out-of-hours number which is 24/7 so please do call anytime, if you stay with us again, and we will do what we can to remedy matters on the spot. We are as frustrated as you are about the lack of recycling facilities at Packet Quays, unfortunately, this is in the hands of the management company. Regarding the security deposit, we do state in our letter that we will make contact with you, if there is any reason why we might need to draw on your ‘card swipe’ and in no circumstances will money be taken unless we have spoken to you first. I am sorry if you felt that was not clear. Best wishes, Emily and The Team
• James Morris - April 2022
  The flat was excellent and the position right on the water could not be better. Would have been 5 stars if the beds were a little comfier!
• Daniel Lazar - February 2022
  It's all about the view - but the appartment was everything we could have wanted too.
  Response

  Many thanks for sending such a glowing five-star review of your stay at Victoria Quay 2, David. We're so pleased that you enjoyed your stay (and view) here and look forward to warmly welcoming you back to Cornwall in the future. Best wishes from all of us at Cornish Holiday Cottages.
• Vicki Baston - October 2021
  Just so relaxing , balcony made the holiday
  Response

  Many thanks for this glowing five-star review of your stay at Victoria Quay 2! It's a joy to read that you had a relaxing stay and that you enjoyed the property's balcony! Sending kind regards from all of us at Cornish Holiday Cottages.
• Anon - August 2021
  Perfect location, spotlessly clean and well equipped.
  Response

  Many thanks for this lovely five-star review of your stay at Victoria Quay 2. It's a joy to read that you found the location to be perfect and the property to be spotless and well-equipped. Best wishes from all of us at Cornish Holiday Cottages.
• Natalie - June 2021
  We love this accommodation for its closeness to the sea and the views. However, I feel that the premises is quite tired and in need of an update of furniture and decor. It would be nice to have some new bedding.
• Rod - June 2021
  Fantastic views over the harbour. Good parking facilities for the cars. The double bed was a bit on the small side, although the single beds were sufficiently wide
  Response

  Many thanks for finding the time to review Victoria Quay 2, Rod! Your feedback about the size of the double bed is very helpful, and we will be reviewing this, but are happy that you found the single beds to your satisfaction. We are very glad to read that you enjoyed the beautiful views over Falmouth Harbour - they really are magical! Best wishes from the whole team at Cornish Holiday Cottages.